Thinking about renting or leasing an office coffee machine from us here at JW Vending? We’ve put together this guide answering some common questions we’re asked about the process. From installation and training to ongoing support and servicing, we keep things hassle free, so you can be confident that your workplace coffee needs are supported long-term. In that spirit, if you’re leasing a coffee machine, here’s what happens next.
How does installation and setup work?
Once you’ve chosen your machine, and we have plenty of advice on finding the right one for your premises, installation is designed to be quick and hassle-free. Our office coffee machine rental process covers delivery, installation and setup. A JW Vending engineer will ensure your new unit is connected to power and water where required, will test functionality and make sure your machine is fully operational. You’ll be drinking delicious fresh coffee in no time.
Will staff receive training?
We won’t leave you wondering how your machine actually works. Most of them are very straightforward to use, but we’ll always ensure your team knows how to use the machine, clean key components and get the best results. It’s all part of what to expect after renting a coffee machine from us, and we’re always on hand to answer any follow-up questions once your installation is complete.
Is maintenance and servicing included?
Ongoing support is a key part of any leasing agreement with us, and we offer flexibility so you can find the right setup for the size and nature of your business. Coffee machine servicing after installation can include routine maintenance and technical support to keep the coffee flowing and the unit running smoothly. In most cases, agreements cover both preventative servicing and reactive repairs, including a four-hour call-out SLA, reducing the risk of downtime and keeping drink quality consistent.
How are supplies managed and restocked?
Consumables such as coffee, milk and hot chocolate can either be managed by your team or handled as part of our fully managed service. By monitoring your usage and restocking supplies promptly, we can ensure your machine is always ready to use without running out of key supplies.
What happens if the machine breaks down?
If an issue arises, rapid support is typically included as part of your leasing agreement. With our four-hour call-out SLA, we’ll get to your premises quickly to diagnose any issues and carry out repairs. Most breakdowns can be repaired on the spot, with more complicated issues being repaired as soon as we have the parts. Reassurance that help is available when you need it is an important part of what to expect after leasing a coffee machine with us.
Can the service be adjusted later?
Yes, we understand that flexibility is a key benefit of leasing, as your business can grow and change over time. Flexibility means you can upgrade your machines or expand your setup as your needs change. Speak to one of our vending experts to learn more about this.
How much does it cost to rent or lease an office coffee machine?
All our leasing and rental plans are built around your needs and budget, so there is no one-size-fits-all fee. Overall cost will depend on the type of machine you choose, your consumable usage and the level of service you require. That said, our rental and leasing options are designed to spread the cost into manageable monthly payments, making it a cost-effective solution.
What types of coffee machines are available for lease or hire?
Our wide selection of office coffee machine rental options makes it easy to find the right one for your needs, and we’re always here to point you in the right direction if you’re not sure. Different machine types include bean-to-cup, instant and espresso choices. Bean-to-cup machines are often the most popular choice for workplaces, offering fresh, high-quality drinks with minimal effort.
Need Help Choosing the Right Coffee Machine?
If you’re still unsure what to expect after renting a coffee machine, our friendly team is here to help. We’ll talk you through your options and recommend the right setup for your business with no pressure, just straightforward advice.
Call us on 0117 982 8795, email enquiries@jwvending.co.uk, or get in touch via our contact page to get started.
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